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Privacy Policy

Last Updated: May 29, 2024

Introduction

CS Gaming Hub ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

We encourage you to read this policy carefully to understand our practices regarding your personal data and how we will treat it. By using our website, you acknowledge that you have read and understood this privacy policy.

1. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

1.1 Information You Provide to Us

  • Identity Data: Includes first name, last name, username or similar identifier.
  • Contact Data: Includes email address, telephone numbers, and physical address.
  • Profile Data: Includes your username and password, preferences, feedback, and survey responses.
  • Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us (if applicable).
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

1.2 Information We Automatically Collect

  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website, products, and services.

1.3 Information from Third Parties

We may receive personal data about you from various third parties, including:

  • Analytics providers such as Google Analytics
  • Social media platforms when you interact with our content
  • Payment processors when you make a purchase (if applicable)

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

2.1 Providing and Improving Our Services

  • To register you as a new customer or user
  • To process and deliver your requests
  • To manage our relationship with you
  • To improve our website, products/services, marketing, and customer relationships
  • To recommend content that may be of interest to you

2.2 Marketing Communications

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us, purchased goods or services from us, or if you provided us with your details when signing up for a promotion, and in each case, you have not opted out of receiving marketing.

2.3 Analytics and Research

We use data analytics to improve our website, products/services, marketing, customer relationships, and experiences. This processing is necessary for our legitimate interests, which include defining types of customers for our products and services, keeping our website updated and relevant, developing our business, and informing our marketing strategy.

3. Cookie Policy

Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

3.1 What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

3.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.
  • Analytics/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

3.3 Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

You can choose to accept or decline cookies when you first visit our website through our cookie banner. You can also modify your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

4. Data Sharing and Transfers

We may share your personal data with the parties set out below for the purposes described in this privacy policy:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers.
  • Regulators and other authorities who require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

4.1 International Transfers

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

5. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

5.1 Access to Your Data

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge unless your request is manifestly unfounded or excessive.

5.2 Rectification of Your Data

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

5.3 Erasure of Your Data

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

5.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

5.5 Data Portability

You have the right to request that we transfer your personal data to you or to a third party in a structured, commonly used, machine-readable format.

5.6 Object to Processing

You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.

5.7 Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are under 16, please do not provide any personal data to us. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

  • By email: info@csgaminghub.com
  • By phone: +440759089331
  • By mail: Flat 04e Murray Ville North Selinashire PE25 2RA, United Kingdom

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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Flat 04e Murray Ville North Selinashire PE25 2RA

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